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PostPosted: Fri May 02, 2008 5:07 pm 

Joined: Fri May 02, 2008 3:19 pm
Posts: 1
Location: Hamilton, ON. Canada
Just updated Weather Watcher to 5.6.26 and now cannot update! The temp and date and time - EVERYTHING! is static. Initially I encountered the same error as others in that the date showed as 28/04/2004 and then as 04/28/2008. That particular glitch/bug/error seems to have been fixed via the link in the forums.

But alas, I cannot perform/the program will NOT update at all. This is true of the other two systems in my house as well.

I've used this terrific app seamlessly for over 2yrs. and have never encountered any problems whatsoever. I removed/uninstalled the program on each of the three systems in my home and then for each, reinstalled - and still none of the three (all v.5.6.26!) can or will update.

Any suggestions/counsel/advice??

Any and all help/input is greatly appreciated.


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PostPosted: Fri May 02, 2008 6:01 pm 
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Joined: Sat Aug 07, 2004 12:24 pm
Posts: 2225
Location: Western NY, USA
Check your firewall or AV logs. One or the other may be interpetting the new file versions as being hostile.


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PostPosted: Tue May 13, 2008 12:55 pm 

Joined: Tue May 13, 2008 12:43 pm
Posts: 7
Location: Russia, Rostov-na-Donu
:roll: Try change active station (another city)... It works!


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PostPosted: Tue May 13, 2008 6:16 pm 
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Joined: Tue Dec 04, 2007 5:48 pm
Posts: 80
Location: El Dorado Hills, CA
Version 5.6.28 is available, have you tried it?


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PostPosted: Tue May 13, 2008 7:49 pm 
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Joined: Wed Nov 06, 2002 9:24 am
Posts: 4191
Location: Harrisburg, PA
jmac0408, what happens when you attempt to update the weather? Do you see any kind of response from the Weather Watcher interface?


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PostPosted: Wed May 14, 2008 8:02 am 

Joined: Fri Jan 12, 2007 5:54 am
Posts: 22
Location: Sofia, Bulgaria
Well, I have the same issue since a couple of days. It happened somewhere after installing WW 5.6.27, but is maybe weather.com-related.

So I have noticed that the current conditions and forecast are not updated. If I try to do this manually, I get the usual messages:

Downloading weather data...
Parsing weather data...

...and after that - no change at all. I am stuck at 23:30 on Monday (this is UTC+3), if I recall correctly.

At the same time, however, my 1-Click-Weather Firefox addon is updated without any issues.

Do you have any idea?

BTW it is the same on my other PC at home... and the last updated timestamp is the same too.


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PostPosted: Wed May 14, 2008 8:16 pm 
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Joined: Wed Nov 06, 2002 9:24 am
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Location: Harrisburg, PA
Any difference with the following build?
http://www.box.net/shared/static/lzv3kbhckc.EXE


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PostPosted: Thu May 15, 2008 8:41 am 

Joined: Fri Jan 12, 2007 5:54 am
Posts: 22
Location: Sofia, Bulgaria
It works now :) Thanks, Mike!


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PostPosted: Sat May 17, 2008 2:58 am 

Joined: Fri May 16, 2008 6:48 pm
Posts: 2
Location: Sydney, Australia
I had the same problem with version .28 and couldn't click on the site that Mike recommended. However, I changed the city as suggested above and it works perfectly now!


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PostPosted: Mon May 19, 2008 7:42 am 

Joined: Tue May 13, 2008 12:43 pm
Posts: 7
Location: Russia, Rostov-na-Donu
I install WW 5.6.29 today instead of .28. Three hours it updates 'Downloaded' time but not changed 'Observed' time in Main window! The Forecast doesn't changed too.
It looks like .26, .27, .28 versions...
Affter I has changed 'Active station' to another town and backward, it works normally!
Sorry, to make screenshots is too late...
This effect i has notised since 5.6.27 version ~after I checked box 'Store user files in the WW program folder' (?) and it replicates with every upgrade to newer version.


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PostPosted: Mon May 19, 2008 8:12 pm 
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Joined: Wed Nov 06, 2002 9:24 am
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Location: Harrisburg, PA
Anton, this issue is most likely being caused by a date/time calculation error. Can you post a screenshot of your Regional & Language Options from the Windows Control Panel so I can attempt to reproduce this issue using your settings?


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PostPosted: Tue May 20, 2008 12:40 pm 

Joined: Tue May 13, 2008 12:43 pm
Posts: 7
Location: Russia, Rostov-na-Donu
Ou! It's sees some more seriously!
Today, after I was turned on my PC, my WW 5.6.29 updates only once: at 12 h and no more till I again has changed 'Active station' to another town and backward, and then it works normally!
With 5.6.28 and aprior versions this affect don't arises on the next day past upgrade version!
I made many screenshots and have a trouble to publicate its all...
(Windows 2000pro SP4, RUS)
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PostPosted: Tue May 20, 2008 12:50 pm 

Joined: Tue May 13, 2008 12:43 pm
Posts: 7
Location: Russia, Rostov-na-Donu
:mrgreen: P.S.:
When I try to hit the button 'Update' (when WW don't work normally) in the Main window, I see 'Downloading...', 'Parsing...' and no errors!
Downloaded time changes but Observed - nope!


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PostPosted: Tue May 20, 2008 8:27 pm 
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Joined: Wed Nov 06, 2002 9:24 am
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Location: Harrisburg, PA
Here's a new Weather Watcher build with a small cache change:
http://www.box.net/shared/static/rzkyqndwk0.EXE


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PostPosted: Tue May 20, 2008 11:22 pm 
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Joined: Sat Aug 07, 2004 12:24 pm
Posts: 2225
Location: Western NY, USA
Does this fix fix the -i parameter problem also?


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