WWLive 7.0.34 Bad Screen ...

Discussion in 'Weather Watcher - Help' started by chancel972, Nov 7, 2010.

  1. chancel972

    chancel972 Member

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    Hello,
    Even after installing Live Weather Watcher Try version v.7.0.34 several times, I still get the view below:

    [​IMG]

    Thank you for your ideas to solve the display problem ...

    Best regards,
    Chancel
     
  2. msinger

    msinger Administrator
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    Try the following:

    1) Install Internet Explorer 8 (if you're using an old version).

    2) Ensure that JavaScript is enabled in Internet Explorer. It's enabled by default, so you should know if you turned it off.
     
  3. chancel972

    chancel972 Member

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    Hello,
    Thank you for your reply.
    I am using version: IE 8.0.6001.18702
    I did not disable "Java Script" as a precaution I have "reset to default values" of Internet Explorer 8.
    Without success ...

    Best regards.
    Chancel
    EDIT : 08.november.2010
    I uninstalled IE8, then downloaded at Microsoft IE8 version listed on their site.
    After installing the new IE8, the display problem is still there ... :sad:

    So? What to do??!!!

    Thank you.
     
  4. chancel972

    chancel972 Member

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    Hello,
    Impossible for me to buy Weather Watcher if no solution is found to solve the display problem!... :cry:

    Best regards

    Chancel
     
  5. msinger

    msinger Administrator
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    In the "Stations" section of the Weather Watcher Live Options window, click the "Add Station" button and try searching for a weather station. Are you able to search for a location and see the search results on the map?
     
  6. chancel972

    chancel972 Member

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    The Station was configured without problems, "tray icon" appears also, Wallpaper appears, finally everything works except, the screen capture you with the highest.

    Thanks !
     
  7. msinger

    msinger Administrator
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  8. jeromy

    jeromy Well-Known Member

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    Mike, I have the same problem with the latest update.

    Windows 7 Home Premium
    IE: 8.8.7600.16385

    Javascript is enabled.
     
  9. chancel972

    chancel972 Member

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    @ Mike
    Hello,

    Mike, I sent you the file "Interface" (Interface.zip) as you had asked me at the email address indicated in your post.
    But so far, I have no comment from you ...

    Best regards.
    Chancel
     
  10. msinger

    msinger Administrator
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    chancel972, sorry for the delay. Everything looked okay with your files. Please email me your Weather Watcher Live error log. You'll find it at one of the following locations:

    Windows Vista/7:
    C:\Users\[Windows Username]\AppData\Roaming\WeatherWatcherLive\WeatherWatcherLive.log

    Windows XP:
    C:\Documents and Settings\[Windows Username]\Application Data\WeatherWatcherLive\WeatherWatcherLive.log

    jeromy, please email me your error log too.
     
  11. jeromy

    jeromy Well-Known Member

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    Mike,

    I don't have a weatherwatcherlive.log file.

    [​IMG]
     
  12. msinger

    msinger Administrator
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    jeromy, I sent you an email.
     
  13. chancel972

    chancel972 Member

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    Mike,

    Same Jeromy
    I don't have a weatherwatcherlive.log file. :shock:

    Thanks,
    Chancel
     
  14. msinger

    msinger Administrator
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  15. msinger

    msinger Administrator
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  16. chancel972

    chancel972 Member

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    Hello Mike,
    I made the change in the registry recommended by Boo1010 (21 To 47), then I downloaded the new WWL7035 I installed over the version 7034.
    I rebooted the computer, I made the changes in IE8 security and Local Machine.
    And I'm really sorry because I always display the same problem ...
    Thanks.

    EDIT : I just noticed that "My Computer" appears in the tab security in IE8 but it is not accessible. Unable to configure the security level or settings.
     
  17. nuMe

    nuMe Member

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    Too bad you couldn't have followed the instructions Mike gave to fix the problem.
    1 posting not 20.

    OR
    1 download and 1 install. No reboot, no IE changes.

    At this point it's doubtful anything short of a reformat and reinstall of XP will get things in a position to work normally again.
     
  18. msinger

    msinger Administrator
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    chancel972, I know I asked this before, but I wanted to be sure since the issue seems to be similar. When adding new weather stations, are you able to see the map above the list of results? Or is the map area blank?

    [​IMG]
     
  19. chancel972

    chancel972 Member

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    Hello!

    The Map area is Blank (Tours, France (St Symphorien)
     
  20. msinger

    msinger Administrator
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