WWL V7.0.58 Not updating "Now" Weather Map

Discussion in 'Weather Watcher - Help' started by siliconman01, Mar 6, 2011.

  1. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    This is on Windows 7 SP1 x64 Professional, WWL V7.0.58, IE9 RC

    I have my Update frequency set to 5 minutes. However, when I open WWL, the Now weather map is typically 2-3-4 hours behind. Running an Update manually brings it up to date within the normal 1 hour refresh frequency for the weather map below.

    http://sirocco.accuweather.com/nx_mosai ... SIRVA_.gif

    It appears to me that the weather map update should be checked and update on each 5 minute update frequency. However that is not happening.
     
  2. msinger

    msinger Administrator
    Staff Member

    Joined:
    Nov 6, 2002
    Messages:
    4,668
    Likes Received:
    0
  3. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    V7.0.63 does not fix the problem

    If you look at the attached pics, you see that the "BeforeManualUpdate" time is 1:00 a.m. Then after manually updating the time is 2:15 a.m.

    [​IMG]

    [​IMG]
     
  4. msinger

    msinger Administrator
    Staff Member

    Joined:
    Nov 6, 2002
    Messages:
    4,668
    Likes Received:
    0
  5. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    V7.0.66 appears to be updating the NOW weather map.

    Thanks much for the fix...whatever it was. ;-)
     
  6. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    Although it initially appeared that V7.0.66 resolved this update issue, I find that it did not fix it. It still requires that a manual update be initiated to bring the map up to date when viewing the Now window. :cry:
     
  7. msinger

    msinger Administrator
    Staff Member

    Joined:
    Nov 6, 2002
    Messages:
    4,668
    Likes Received:
    0
  8. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    I reverted back to V7.0.50 and it does not keep the map updated either. :sad:
     
  9. wreck

    wreck Active Member

    Joined:
    Feb 28, 2003
    Messages:
    28
    Likes Received:
    0
    I started having an "update" problem again as well. The "downloaded time" time in the tool tip is current but the actual "'Observed" time is several hours off.
     
  10. msinger

    msinger Administrator
    Staff Member

    Joined:
    Nov 6, 2002
    Messages:
    4,668
    Likes Received:
    0
  11. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    Updated to V7.0.67 on Win 7 SP1 x64 Professional.

    After 1 hour of running, the NOW map is staying updated. The map URL issues a new update every ~15 minutes and my update frequency is set to 5 minutes.

    I'll keep monitoring and report back again after several hours of run time. ;-)
     
  12. wreck

    wreck Active Member

    Joined:
    Feb 28, 2003
    Messages:
    28
    Likes Received:
    0
    My "updating" issue did not manifest again last night. (version 7.066). I will let it run again today (now version 7.067).
     
  13. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    V7.0.67 is keeping the map up-to-date as long as the computer is busy doing something. However, once the computer is left idle, the updates stop. They resume again shortly after the computer is put back in use.

    1. The WWL option "Do not retrieve weather if screen saver is running" is unchecked.

    2. On my dual monitor system, I have the multi-monitor program DisplayFusion installed. It assumes control of the screen saver. However, I have the screen saver turned off in DisplayFusion. I have flat panel displays which do not need a screensaver.

    3. In an effort to isolate this problem, I used gpedit.msc to change 3 policies to see if it made a difference.

    - Local Computer Policy>User Configuration>Administrative Templates>Control Panel>Personalization>Enable screen Saver>Disabled.

    - Local Computer Policy>User Configuration>Administrative Templates>Control Panel>Personalization>Prevent Changing Screen Saver>Enabled.

    - Local Computer Policy>User Configuration>Administrative Templates>Control Panel>Personalization>Screen Saver Timeout>Disabled.

    These changes did not correct the issue.

    One other bit of info:

    I do have my power settings set for the system to go into Sleep Mode after 30 minutes of idle. However, I am running gadget SLAG to play music via Windows Media Player during this test to keep Sleep from occurring. In WMP, I do have the option selected that permits activating the screensaver even though WMP is running unchecked.
     
  14. msinger

    msinger Administrator
    Staff Member

    Joined:
    Nov 6, 2002
    Messages:
    4,668
    Likes Received:
    0
    siliconman01, try temporarily disabling Sleep Mode and see if that makes a difference.
     
  15. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    Disabling sleep does not resolve the problem.

    Disabling turning off the display does not resolve the problem.

    Oddly my three magnets stay up to date on their frequency interval during all this.
     
  16. msinger

    msinger Administrator
    Staff Member

    Joined:
    Nov 6, 2002
    Messages:
    4,668
    Likes Received:
    0
    siliconman01, I'm not sure what's going on. I can put together a custom build that logs some data. That way we'll be able to see what's going on at each update interval. Sound good?
     
  17. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    Yes, that sounds very good. Let's do it.
     
  18. msinger

    msinger Administrator
    Staff Member

    Joined:
    Nov 6, 2002
    Messages:
    4,668
    Likes Received:
    0
    Please see your email.
     
  19. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    Mike,

    I sent you an email with a WWL7067T log attached. It spans a time frame of ~75 minutes of computer idle time during which period the NOW map stopped updating and ended up being 4 updates behind when I checked it.

    Hope this helps discover the problem.
     
  20. siliconman01

    siliconman01 Well-Known Member

    Joined:
    Jan 28, 2008
    Messages:
    257
    Likes Received:
    0
    WWL7067T is not updating the NOW regularly even if the system is busy. I just checked it and the map was 1 hour behind. :???:

    Could this be a "display" issue instead of an update issue? What I mean by that is that perhaps the downloaded current map is in fact there; however, when opening the GUI, it does not pick up the new map and display it in the map window. Just a thought.