Installion problem re: file WW5634setup.exe

Discussion in 'Weather Watcher - Support' started by jhowell1, Oct 23, 2008.

  1. jhowell1

    jhowell1 New Member

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    When Installing file WW5634setup.exe I get the following error messages:

    1. Unable to execute file c:program files\weather watcher\ww.exe
    Create Process failed; Code 5
    Access is denied

    Notes:

    1. Wnen trying to execute ww.exe error message reads: ww.exe is not a valid application.

    2. When attempting to uninstall WW error message reads: Cannot remove dl.exe or ww.exe - no permission

    3. Install operation wiped out previous version - now have nothing!!!
     
  2. msinger

    msinger Administrator
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    Are you using a limited Windows account? If so, can you log on as an administrator? It looks like you do not have permission to overwrite and/or delete your current Weather Watcher installation.